Frequently Asked Questions

What is the Pup Pouch?

The Pup Pouch is a stylish, compact leash-attachable pouch that holds your dog-walking essentials—all in one place. It’s designed to carry poop bags, treats, cards, keys, and other small must-haves without the bulk of traditional accessories.

How does it attach to the leash?

Each Pup Pouch comes with a sturdy clip that easily attaches to your leash, belt loop, or anything else! It's designed to stay in place without bouncing or twisting during your walk.

Is it waterproof?

The Pup Pouch is made with water-resistant fabric, so it can handle light rain or splashes. However, it is not 100% waterproof or submersible.

What can I fit inside?

You can fit poop bags (with a convenient dispenser slot), a handful of training treats, your house key, hand sanitizer, chapstick, or a few cards—everything you need for a smooth, enjoyable walk.

How do I clean it?

Spot clean with a damp cloth or hand wash with mild soap and let air dry. We recommend avoiding the washing machine to preserve its structure and fabric. However, the top pocket has a removable liner that is machine washable!

How long will it take to receive my order?

Most orders are processed within 1-2 business days. Delivery typically takes 3-5 business days depending on your location.

Do you accept returns?

Yes! If you're not happy with your purchase, we accept returns within 30 days of delivery. The item must be unused and in its original condition. Just reach out to us on our contact page to start a return.

Where are you located?

We’re a small, family-run business based in the U.S., inspired by our own pup (Bandit!) and designed with real dog parents in mind.